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Posted by admin on June 27, 2013
At Avventure Bellissime we’re passionate about Italy — very passionate. In fact, the only thing that we’re more passionate about is customer service:
Since opening for business in 1999 and offering our more than 200 Italy day trip, Italy walking tour, Italy vacation package, and custom and private Italy tour options, it has been our goal to provide exceptional service, unmatched quality, and memories that last a lifetime for each of our clients.
We were beyond excited, then, to learn that our clients believe we’ve reached that goal, and have demonstrated as much through the nearly 500 reviews they’ve posted on TripAdvisor.com with an average satisfaction rating of 5/5.
This month all those positive reviews we received on TripAdvisor were acknowledged with a 2013 Certificate of Excellence for Avventure Bellissime!
For the past three years, TripAdvisor® — “the world’s largest travel site” — has “[celebrated] top performing hospitality businesses with [a] Certificate of Excellence”. The award is given “to establishments that consistently achieve outstanding traveler reviews on [the website]” (tripadvisor.com).
“To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five.” Winners “are located all over the world and represent the upper echelon of businesses listed on the website, with only the top 10 percent receiving the prestigious award” — those businesses that are “consistently offering travelers an outstanding customer experience” chosen by the travelers themselves (tripadvisor.com).
Because it’s always been our mission to exceed expectations with our service, this award is a real honor.
But we couldn’t do what we do at Avventure Bellissime without you, our valued guests!
Avventure Bellissime clients are enthusiastic, fun-loving, adventurous, and passionate — eager to see the world and learn about Italy. We have as much fun meeting and spending time with our guests as they do exploring our magical country. So thank you for all of the wonderful experiences, and for taking the time to share your feedback with us via our TripAdvisor.com pages.
Note: We don’t just value the good reviews. Suggestions for how we might improve our service offerings, are appreciated too. We take them seriously and work hard to incorporate them moving forward.
Here’s what some of the Avventure Bellissime guests have said about their Italy tours with our team:
Albrecht4 from Tavistock, Canada wrote this on TripAdvisor.com about his May 2013 tours of Rome, Florence, and Venice: “[5/5] Our first trip to Italy was a dream come true…all thanks to Avventure Bellissime! Our tour guides in Rome (Luca) and Florence (Antoinella) were first rate. They brought the cities alive for us and were so informative and friendly…We cannot say enough about this company…everything went so smoothly, from the pick ups to helpful drivers, wonderful hotels and staff. We are so happy that we chose Avventure Bellisime and am definitely telling others that this is the way to go when touring Italy.”
BarbaraLour from Colorado gave this feedback: “[5/5] We really enjoyed our trip to Italy and Avventure Bellissime was a big part of it. They did an amazing job in planning our transportation and hotel stays in Rome, Florence, Cinque Terre and Venice. Everything went so smoothly and was flawlessly – they even very quickly accommodated a last minute addition to our itinerary. They removed a lot of stress by being so reliable. I would definitely use Avventure Bellissime again and have already recommended them. This was not our first trip to Italy and I don’t think it will be our last...”
Dmitry & Lisa Levenson from Massachussets shared this about our Ancient Rome and Vatican Tours: “[5/5] We had a great experience with Avventure Bellissime Rome: our guide Luca was outstanding- very knowledgeable, enthusiastic and funny. He organized our time very efficiently, including the transportation between Ancient Rome sites and Vatican via a cab, got us to a really nice place for lunch, was able to pace the whole time extremely well! He clearly loves what he does and does it well! Keeps the whole group engaged throughout both tours, communicates with everyone in a very friendly and personal manner!”
Kate M, a Travel Agent from Brisbane, joined us for a trip to the Amalfi Coast and Pompeii: “[5/5] What a day!!! I can’t thank Avventure Bellisimo and our charming tour guide Vincenzo enough, for such a wonderful experience. It was everything and more than I’d imagined. Vincenzo was professional, informative and charming. The tour although long, wasn’t frantic and there was plenty of time to walk the streets of Amalfi and take a leisurely lunch in Positano. Pompeii was ‘out of this world’ and our private Pompeii guide was excellent. Highly recommended.”
Karen K from California gave Avventure Bellissime a 5/5 too after her Cinque Terre Tour with Tiberio: “Beautiful day, wonderful and knowledgable guide, small group tour — the only way to go!”
Joy S from New Mexico enjoyed our Renassance Walking Tour of Florence: “[5/5] We had a wonderful walking tour of Florence that was filled with good knowledge of the city’s heritage, family’s, churches, and of course a visit to Michaelango’s David. The guide was fluent in English and was able to move the group (~10) efficiently from place to place. Would happily recommend this tour to friends visiting Florence in the future.”
Have those reviews stirred in you a desire to see Italy — with all of it’s rich history, romance, culture, and beauty? Whether you’ve been here before or are dreaming of seeing Italy for the very first time, we’d love to help you plan the perfect trip.